Copyright: Copyright © 2001 PowerQuest Corporation. All rights reserved.
Citation: Copyright © 2001 PowerQuest Corporation. All rights reserved.


About DataKeeper

Welcome! PowerQuest DataKeeper provides an easy way for you to perform secure, automated backups of all your important data to your local hard disk, a second partition, a network drive, or removable media such as LS120, JAZ, or Zip drives. You can use DataKeeper to:

•	Back up combinations of files and folders on your computer with options such as password protection and file compression.

•	Enable remote access to files from anywhere on the network.

•	Restore a single file (even from a compressed backup), a most recent version of a file, or an older version of a file from up to a year earlier.

System Requirements

Before you run DataKeeper, make sure that your computer meets the minimum system requirements.

•	Operating system: Windows XP Home and Professional Editions, Windows 2000 Professional, Windows Me, Windows NT 4.0 Workstation (through Service Pack 6), Windows 98, Windows 95b (or later)

•	Hard-disk space: 4 MB

•	File system: FAT, FAT32, or NTFS

•	Monitor: VGA or higher resolution

DataKeeper User Guide

DataKeeper is documented in Drive Image User Guide, Chapter 8.

 If you have not yet created an initial backup since installing DataKeeper you should do so now.

 To create a custom backup

 To restore a backup


To remove DataKeeper from the StartUp menu

Removing DataKeeper from the Start menu is not recommended. Please see the tip below.

1	Right-click the Start menu [image] click Explore.

2	Double-click the Start Menu folder [image] double-click the Programs folder [image] click the Startup folder.

3	Click DataKeeper [image] press the Delete key [image] click Yes.

You will now need to launch DataKeeper manually.

Tips

•	DataKeeper is designed to start automatically when you open Windows and to run in the background. If you remove the program from the Start Menu, you will need to start DataKeeper manually, which will not ensure complete data protection.


To exit DataKeeper

   From the DataKeeper window, click File [image] Exit.

Tips

•	Clicking the '−' in the upper-right corner of the DataKeeper window will minimize the program to the system tray.


About the View Menu

Use the options on the View menu to change or update what you see in the DataKeeper window and in the log file.

When you create a backup, DataKeeper creates a log file of the activity that occurred during the backup. A log file can help you pinpoint errors, if they occur, and fix them. The logging option lets you check the results of a backup and solve problems if there are any.

When you make changes to folders on the Backup tab or to files on the Restore tab, those changes may not always be reflected in the DataKeeper window. In such cases, you can use Refresh to update what you see in the folders pane of the Backup tab, or the contents pane of the Restore tab.

If you move the mouse pointer over items in the main DataKeeper window, a Tool Tip is displayed, describing the item. You can toggle the display of Tool Tips on and off.

You can use Options from the View menu to specify display and cancel backup options, change the amount of detail that is shown in a log file, or change the log file name and size.

 To view the log file

 To refresh the screen

 To change General options

 To change Logging options

 To view Tool Tips


To view the log file

  From the DataKeeper window, click View [image] Log.

Tips

•	You can also right-click on the DataKeeper icon in the Windows system tray, then click View Log.


To refresh the screen

When you make changes to folders on the Backup tab or to files on the Restore tab, those changes may not always be reflected in the DataKeeper window. In such cases, you can use Refresh to update what you see in the folders pane of the Backup tab, or the contents pane of the Restore tab.

  From the DataKeeper window, click View [image] Refresh.

Tips

•	If Refresh is dimmed (unavailable) on the View menu, click Stop monitoring from the Backup tab, then repeat the step above.


To change General options

1	From the DataKeeper window, click View [image] Options.

2	Click the General tab.

3	Specify the number of errors (0-10000) that can occur before a backup or restore operation is canceled.

4	Select Display total size of selected files during backup/restore to have DataKeeper display the total byte size and file count before and during a backup or restore operation.

5	Select Display full path in description bar to have DataKeeper display the full file path of the backup files in the description bar located at the top of the Contents list box in the Restore tab window.

Tips

•	In step 1, if Options is dimmed (unavailable) on the View menu, click Stop monitoring from the Backup tab.

•	In step 3, a value of 1 will cause a backup or restoration to stop on the first error.

•	In step 5, the full path is displayed only when you have clicked Start monitoring.


To change Logging options

1	From the DataKeeper window, click View [image] Options.

2	Click the Logging tab.

3	Click Errors only to record only the errors in the log file that occur during a backup or restore operation. Or, click All messages to record all messages in the log file, such as when DataKeeper starts or stops, or when monitoring is started.

4	Specify the name of the log file in the Name text box.

5	Specify the maximum log file byte size (10000-1000000000) in the Maximum Size text box. The default size is 100000 bytes.

Tips

•	In step 1, if Options is dimmed (unavailable) on the View menu, click Stop monitoring from the Backup tab.

•	In step 4, you can click Browse to specify the location of the log file.

•	If the log file exceeds the maximum size, the file is renamed and a new log file is created under the original name. The renamed file is last[filename]. If the log file is still too large and a second log file is created, the required disk space may become as much as twice the space allowed for the single file.

•	Where there are two log files, the DataKeeper LogView window combines both files for viewing continuity.


To view Tool Tips

If you move the mouse pointer over items in the main DataKeeper window, a Tool Tip is displayed, describing the item. You can toggle the display of Tool Tips on and off.

  From the DataKeeper window, click View [image] Tool Tips.

Tips

•	Repeat the step above to toggle the display on and off.


About the Help Menu

Use the Help menu to access online Help documentation about DataKeeper, and to view contact information.

 To view Help


To view Help

   From the DataKeeper window, click Help [image] Help Topics.

Tips

•	Click See Also on the Help toolbar above any Help topic text to see a list of related topics.

•	To view contact information for PowerQuest, click Help [image] About DataKeeper.


About the Backup Tab

Use the Backup tab to select the files and folder you want to backup, including the primary location where the backup will be stored (including a substitute location), and the file types you want to include or exclude. You can also specify backup options such as a password for backup files or archiving backups to have a historic record of what a file contained at a certain time. Once your options are set, you can save them to a backup specification file (.DKS) for later use. To learn how to use these options, click To create a custom backup below.

Monitoring Changes to Your Drives

DataKeeper is set up, by default, to monitor changes to all fixed drives on your system and to automatically create a backup of any file that you save to your hard disk. The program file directories, the directories specified by the environment variables Temp and Tmp, and your local backup location, are excluded from the automatic backup to minimize backup time and system impact. If you want to back up these and other types of files, click To create a custom backup below.

Monitoring remains in effect on your system as long as DataKeeper is running, or until you click Stop monitoring from the Backup tab in the DataKeeper window.

Mobile User Support in DataKeeper

If you are using a laptop computer remotely and the primary location (a network disk) is unavailable when a backup is made, the backup file is automatically saved to the substitute backup destination. You can change the substitute location by clicking Browse to the right of the Substitute if primary unavailable text box in the Backup tab.

If the current backup location is the substitute backup destination, then at startup when monitoring is enabled and the primary backup location is detected, you are prompted to change back to the primary location (the network disk). When you change back to the primary location, any backup files in the substitute location are copied to the specified primary location and deleted from the hard disk.

If you choose not to switch from the substitute backup location to the specified primary location, you will be prompted with the same message when monitoring is restarted and the primary location is detected

 To create a custom backup


To create a custom backup

1	From the DataKeeper window, click the Backup tab.

If necessary, click Stop Monitoring to access the backup options on the Backup tab.

2	Select the custom backup options you want from the list below and complete the associated steps, then continue with step 3.

Specify folders to monitor

Specify file types to back up

Specify the primary backup location

Specify the substitute backup location

Specify the number of backup versions to maintain

Maintain archive copies of files

Compress backup files

Password-protect backup files

3	(Optional) Save all the backup options you have chosen to a backup specification file (.DKS) for later use. Click File [image] Save, type the filename for the backup specification file, then click Save.

This step is helpful if you often select different options based on the type of data you are backing up. You can later retrieve the .DKS file for use with other back ups you create. To retrieve the .DKS file, just click File [image] Open, select the backup specification file you want, then click Open; all your backup options will be set.

4	It is recommended that you do an initial back up of your newly-customized backup set. To do so, click Back Up Now.

5	Click the option for the files you want to include in the backup.

You can choose to back up all files that meet the backup criteria you specified, or you can limit the backup to files that have been modified since the last backup or created or modified since a specific date and time.

Filtering files by time takes effect immediately (as soon as you move to a new feature), so DataKeeper immediately modifies the display of the available files and directories as you apply filters.

6	Click OK to begin the backup.

7	After you have created an initial backup, click Start monitoring to have DataKeeper run in the background and automatically back up files that are changed.

The custom backup options you have selected will be in effect until you change them again.

Specify folders to monitor

  In the Select folders to monitor group box, select the folders you want to monitor and back up.

Specify file types to back up

1	In the Files Types group box verify the file types you want to include in the backup (if they are found in the monitored folders), and the files types you want the backup to ignore.

•	To move file types between the Back up files matching and Ignore files matching list boxes, select the files you want (using conventional Windows file selection methods), then click < or >.

•	To add more file types to a list box, type *.<file extension> in the Add file type text box, then click < or >. To delete file types, select the extensions you want, then click Delete.

•	In the File Size group box, specify the largest file size that you will allow DataKeeper to back up, in the text field. If you enter 0 (zero), DataKeeper will back up all files, regardless of their file size.

•	In the File Attributes group box, select Exclude Read-Only Files if you do not want DataKeeper to back up files that have a Read-only attribute assigned to them.

3	Click OK.

Specify the primary backup location

  In the Backup locations group box, verify the specified primary (active) backup location.

Or, click Browse to select a new location for the backup.

The primary backup location can be a fixed local hard disk, a network disk, or removable media such as LS120, JAZ, or Zip disks. The word "(active)" will appear at the end of the option name "Primary" to indicate that the backup location is in effect. If the primary backup location becomes unavailable, the "active" status is applied to the substitute backup location.

Specify the substitute backup location

  In the Backup locations group box, verify the specified substitute backup location if the primary location is unavailable.

Or, click Browse to select a new substitute backup location on your hard disk, then click OK.

The word "(active)" will appear at the end of the option name if the primary backup location becomes inactive (unavailable). This helps you identify that the substitute backup location is in effect.

Tip

•	If you are using a laptop computer remotely and the primary backup location (a network disk) is unavailable when a backup is made, the files are automatically saved to the substitute backup destination. You can change the substitute location by clicking Browse to the right of the Substitute if primary unavailable text box in the Backup tab.

If the current backup location is the substitute destination, then at startup when monitoring is enabled and the primary location (a network disk) is detected, you are prompted to change your substitute backup location to the primary location. When you change to the primary location, any backup files are copied to the specified primary location and deleted from the substitute location.

If you choose not to change your substitute backup location to the specified primary location, you will be prompted with the same message when monitoring is restarted and the primary location is detected.

Specify the number of backup versions to maintain

  In the Options group box, specify the number of backup versions (1-99) you want to keep.

File versioning lets you go back to a previous backup if you have made an unwanted change to a file, or the current backup becomes corrupted. You should check the date and time of the backups to determine which version you want to restore.

Maintain archive copies of files

  In the Options group box, select Keep daily/weekly/monthly archive.

This option maintains archive copies, even if the number of copies has been exceeded. For example, if you specify that DataKeeper maintain the last five versions of a backup, then you select Keep daily/weekly/monthly archive, DataKeeper does the following:

•	Saves the most recent five versions of the specified files.

•	Overwrites the five files in rotation, replacing the oldest file each time.

•	Saves up to seven daily, five weekly, and 12 monthly archive copies in addition to the five most recent files.

•	Does not create a daily, weekly, or monthly version of files that have not changed since the last backup.

Compress backup files

  In the Options group box, select Compress backup files.

Compressing files during backup will use less hard disk space.

Password-protect backup files

  In the Options group box, select Lock backup files using password, type the password you want in the Password and Confirm password text boxes, then click OK.

You can assign a password to your backup files to prevent unauthorized use.

Important! Passwords are case-sensitive. When you restore a password-protected backup, DataKeeper will prompt you for the password. If you do not enter the correct password, or you forget the password, you will not be able to open the backup file.


About the Restore Tab

Use the Restore tab to retrieve backed up individual or multiple files or folders in one simple operation. You can also view versions of backup files. You may need to scroll to the right in the Contents pane to see the columns. The Version column displays the following information:

D - Daily backup

W - Weekly backup

M - Monthly backup

The Version column is blank for files that are not archived files (older backup files).

The tag values in the Tag column (for example, aa, ab, or ac) are unique identifiers and are unrelated to the sequence or age of the backup.

 To restore a backup


To restore a backup

1	From DataKeeper, click the Restore tab.

2	Select the backup location, then click OK.

If you only have files at one backup location, skip this step and go to step 3.

3	Select the files, folders, and drives you want to restore.

4	Select Only display most recent version to list only the most recent backed up version of each file. Deselect the option to see all file versions. You can only restore those items that you have backed up using DataKeeper.

5	Select the destination folder or drive from the drop-down list. You can also click Browse to select the destination folder you want.

If you do not specify a destination folder, the items will be restored to their original locations.

6	Click Restore to begin file restoration.

Tips

•	You can view versions of backup files. You may need to scroll to the right in the Contents pane on the Restore tab to see the columns. The Version column displays the following information:

D - Daily backup

W - Weekly backup

M - Monthly backup

The Version column is blank for files that are not archived files (older backup files). The tag values in the Tag column are unique identifiers and are unrelated to the sequence or age of the backup.


About Specify File Types

Use Specify File Types to verify the file types you want to include in the backup (if they are found in the selected folders), and the file types you want the backup to ignore. You can use wildcard matching characters to help you define a certain file range within a file type. You can also delete file types or move them between list boxes.

 To select file types for back up


To select file types for back up

1	From the DataKeeper window, click the Backup tab.

2	Click Specify Files.

3	To move file types between the Back up files matching and Ignore files matching list boxes, select the files you want (using conventional Windows file selection methods), then click < or >.

4	To delete file types, select the files types you want (using conventional Windows file selection methods), then click Delete.

5	To add more file types to a list box, type the wildcard character and file extension you want in the Add file type text box, then click < or > to add it to the file type list box you want.

Wildcard Character	Description
*	The asterisk represents any characters in a filename itself. It can be used anywhere in the file type string. For example: *.txt - Finds all files that have a .TXT file extension p* - Finds all files that begin with P p*.* - Finds all files that begin with P and have any type of file extension *b - Finds all filenames that end with B
?	The question mark represents any single character. work? - Finds all filenames that begin with WORK and end with one character
6	In the File Size group box, specify the largest file size that you will allow DataKeeper to back up, in the text field.

7	In the File Attributes group box, select Exclude Read-Only Files if you do not want DataKeeper to back up files that have a Read-only attribute assigned to them.

Tips

•	You cannot add *.* to the Ignore files matching list box.

•	When you add a file extension without a wildcard, an asterisk character is automatically added to the file type. For example, if you added .HTM, it would appear as *.HTM in the list box.

•	In step 6, if you enter 0 (zero), DataKeeper will back up all files regardless of their file size.


Technical Support

Before contacting PowerQuest, please try to resolve problems you encounter by using the online Help, the user guide, the README file, and PowerQuest's corporate web site.

Tips

•	Your problem may be resolved by applying the most recent patch or upgrade of the software. You can download patches and upgrades from http://www.powerquest.com/updates.

•	Your product serial number is required to obtain technical support.

•	If you received a demo or trial version of the PowerQuest software, you are not entitled to complimentary technical support.

Support Life Cycle

Technical support is available to all registered users throughout the life of the product, which began when PowerQuest released the software to manufacturing and ends six months after the release of the next version of the software or when PowerQuest discontinues its development.

Upon registration, PowerQuest provides 30 days of complimentary technical support from the day of your first call.

For information about PowerQuest's fee-based technical support or Professional Services offerings, please follow the Professional Services link at http://www.powerquest.com/support.

Corporate Web Site

The technical support web site (available in English only), http://www.powerquest.com/support, includes an overview of support options, an e-mail support request form, a list of error messages and information to resolve problems you encounter, and answers to frequently asked questions about the product.

E-mail

Language	E-mail address (for specific technical problems)
English	help@powerquest.com  eurots@powerquest.com
French	france@powerquest.com
German	germany@powerquest.com
Italian	italian@powerquest.com
To obtain e-mail technical support for specific technical questions, you can fill out the form at http://www.powerquest.com/support/emsupport.cfm (available in English only).

Fax

Location	Number
USA	+1 (801) 437-4218
Europe	+31 (0) 20 581 9270
Fax a description of your problem to the technical support fax number. This service is available in the United States, Canada, and Europe 24 hours, 7 days. PowerQuest technicians try to respond to all fax requests within 24 hours.

Telephone

Language	Location	Number
English	Netherlands	+31 (0) 20 581 3906
English	UK	+44 (0) 20 7341 5517
English	USA	+1 (801) 226-6834
French	France	+33 (0) 1 69 32 49 30
German	Germany	+49 (0) 69 66 568 516
Italian	Italy	+39 (0) 2 45 28 1312
The USA call center is open Monday through Friday, 7:00 a.m. to 6:00 p.m., MST/MDT. Our European call center, located in the Netherlands, is open Monday through Friday from 9:00 to 18:00, CET.

Postal Service Mail

USA	Europe
PowerQuest Corporation	PowerQuest Customer Service
P.O. Box 1911	P.O. Box 58287
Orem, Utah 84059-1911	1040 HG
U.S.A.	Amsterdam
	The Netherlands
Please include a description of your problem. Also include a return address, a daytime phone number, or other relevant contact information.


To create your first backup

If you have not yet created an initial backup since installing DataKeeper you should do so now.

1	From the DataKeeper window, click the Backup tab.

2	Click Back up now.

3	Click All selected files.

4	Click OK to begin the backup.

Tips

•	DataKeeper is set up, by default, to monitor changes to all fixed drives on your system and to automatically create a backup of any file that you save to your hard disk. The program files directory, the directories specified by the environment variables Temp and Tmp, and your local backup location, are excluded from the automatic backup to minimize backup time and system impact. If you want to back up these and other types of files, click See Also on the Help toolbar, then click To create a custom backup.

•	After you have created an initial backup, click Start Monitoring on the Backup tab to have DataKeeper run in the background and automatically back up files that are changed.


To start DataKeeper from a Windows shortcut

When you start DataKeeper from a Windows shortcut on the desktop, DataKeeper will automatically run the backup specification file that you name. You may find it helpful to create a shortcut for each backup specification file that you have saved.

1	Follow the Windows online Help instructions for creating a shortcut on your desktop.

2	In the Command line field of the Create Shortcut dialog box, enter the full path to the DataKeeper program (DATAKEEPER.EXE).

3	(Optional) At the end of the full path (to the right of the double quote mark) in the Command line field, add one or more of the following commands described below.

The order that you add each command line option is not important.

Be sure you replace [*.DKS] with the name of your actual backup specification file.

Command line option	Description
[*.DKS]	Starts DataKeeper and loads the backup specification file you named. Example "C:\Program Files\DataKeeper\DataKeeper.exe" "C:\My Backup Specs\Manuals.dks"
-c [*.DKS]	Starts DataKeeper, loads the backup specification file you named, and starts monitoring. Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -c "C:\My Backup Specs\Manuals.dks"
-r [*.DKS]	Starts DataKeeper, loads the backup specification file you named, performs a backup, then exits DataKeeper. Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -r "C:\My Backup Specs\Manuals.dks" You can also use the following command line options along with the -r option:
-a	Use with the -r option. This option corresponds to the Include all selected files option in the Back Up Now dialog. Starts DataKeeper, loads the backup specification file you named, performs a backup of all selected files, then exits DataKeeper. Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -r -a "C:\My Backup Specs\Manuals.dks"
-m	Use with the -r option. This option corresponds to the Only files modified since last backup option in the Back Up Now dialog. Starts DataKeeper, loads the backup specification file you named, performs a backup of those files that were modified since the last backup was performed, then exits DataKeeper. Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -r -m "C:\My Backup Specs\Manuals.dks"
-s="date"	Use with the -r option. This option corresponds to the Only files created or modified since option in the Back Up Now dialog. Starts DataKeeper, loads the backup specification file you named, performs a back up of only those files that were modified after the date you specify, then exits DataKeeper. The date must be in quotes and formatted as follows: -s="yyyy/mm/dd hh:mm:ss" Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -r "C:\My Backup Specs\Manuals.dks"  -s="2002/07/25 9:15:00"
Tips

•	You can also drag the icon from the desktop onto the Windows Start Menu to start DataKeeper each time you start Windows.